SECTION 1 – INFORMATION WE COLLECT
When you make a purchase from our store, we collect the personal details you provide — such as your name, address, and email — to process and fulfill your order.
If you’ve opted in, we may also use your email to share updates about our store, new arrivals, special offers, or other relevant information.
SECTION 2 – CONSENT
How do we obtain your consent?
When you provide personal information for completing a transaction, verifying a payment, placing an order, arranging delivery, or processing a return, you automatically consent to our using that information for these specific purposes.
If we request your information for an additional reason — for instance, marketing — we will either seek your explicit consent or give you the option to decline.
How can you withdraw your consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or use your information at any time by emailing us at support@trusilk.com
SECTION 3 – DISCLOSURE
We may disclose your personal information only if required by law or if you violate our Terms of Service.
SECTION 4 – THIRD-PARTY SERVICES
In general, our third-party partners collect, use, and disclose your information only as necessary to perform services for us.
However, specific providers — such as payment gateways and payment processors — have their own privacy policies regarding the information we share with them for transaction purposes.
We recommend reviewing their respective policies to understand how they handle your data.
Keep in mind that some providers may be located in a different country than you or us. If your transaction involves a third-party provider outside your jurisdiction, your information may be subject to the laws of that country.
For example, if you’re in Canada and a payment is processed through a provider in India, your data may be governed by Indian laws.
Once you leave our website or are redirected to a third-party platform, this Privacy Policy and our Terms of Service no longer apply.
External Links:
Our site may contain links to other websites. We’re not responsible for their privacy practices and encourage you to read their individual privacy policies.
SECTION 5 – SECURITY
We take your privacy seriously. Reasonable precautions and industry-standard practices are followed to ensure your data is not lost, misused, accessed, disclosed, or altered.
Your credit card information, when provided, is protected using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.
While no method of transmission or electronic storage is 100% secure, we comply with PCI-DSS standards and adopt additional best practices for data protection.
SECTION 6 – COOKIES
We use cookies to enhance your browsing experience. Below are the main cookies we use:
_session_id: unique token, sessional — allows the site to store session-related details such as referrer or landing page.
You can choose whether or not to accept cookies through your browser settings.
SECTION 7 – AGE OF CONSENT
By using our website, you confirm that you are at least 18 years old or of legal age in your region. You also confirm that you consent to allow any minor dependents under your care to use this website.
SECTION 8 – CHANGES TO THIS POLICY
We reserve the right to update or revise this privacy policy at any time.
Any modifications will take effect immediately upon being posted on our website. If significant changes occur, we’ll post a notice here so you remain informed about what data we collect, how it’s used, and under what conditions it may be shared.
If our company is ever acquired or merged with another entity, your data may be transferred to the new owners so that services can continue without interruption.
QUESTIONS OR CONCERNS
If you wish to access, correct, update, or delete your personal data, file a complaint, or simply learn more about our privacy practices, please reach out to our Privacy Compliance Officer at: support@trusilk.com