SHIPPING INFORMATION
Domestic Shipping
We completely understand your excitement to receive your luxurious silk products, and we make every effort to dispatch your order promptly. Once your package is shipped, we’ll share all the relevant shipping details with you right away.
Shipping within India is absolutely free for all customers. We also offer Cash on Delivery (COD) in most serviceable locations. However, if we’re unable to deliver to your pin code due to logistics limitations, we truly apologize for the inconvenience.
Your order should typically reach you within 6 to 12 days from the date of dispatch. After your parcel is shipped, you’ll receive a confirmation email with a tracking link to monitor its journey.
Please note that unexpected delays can occur due to factors beyond our control—such as severe weather, flight delays, transportation restrictions, strikes, or other unforeseen circumstances. These are considered natural events, and we appreciate your understanding if delivery takes longer than expected.
A Proof of Delivery (POD) will be provided once your order is completed. However, if your tracking shows the parcel as “Delivered” but you haven’t received it, please check with the person or security guard at your provided address, as we cannot be held responsible for such losses after delivery confirmation.
Expedited Shipping
For those who prefer faster delivery, we offer Express Shipping (48-hour dispatch) anywhere in India for a small fee of ₹300.
Prepaid orders.
To request expedited shipping, please contact us at info@trusilk.com